PERFECT PATHWAYS CLIENT AGREEMENT

This Client Service Agreement (“Agreement”) is made between Perfect Pathways Life Skills Center (“Provider”) and the Client/Client’s Legal Guardian (“Client”). By scheduling services, signing below, or submitting the online intake form, the Client agrees to the following terms:

1. Description of Services

Perfect Pathways provides non-medical support services, including but not limited to:

  • Life skills coaching
  • Community integration
  • Social development
  • Recreational outings
  • Employment readiness training
  • Personal development support
  • Daily living skills assistance
  • Respite-style caregiver relief (non-medical)

Services are not medical, not therapy, and not clinical.

2. Scheduling & Attendance

  •  All services are by appointment only.
  • Sessions must be scheduled in advance through the website, text, or phone.
  • Late arrivals shorten the session but full payment is still required.

3. Payment Terms

All services are private-pay only unless otherwise stated.

  • Payment is due before or at the start of each session.
  • Accepted forms of payment: Cash, debit/credit card, Zelle, or invoice.
  • No refunds for completed sessions.

4. Cancellation Policy

  • Cancellations must be made at least 24 hours before the appointment.
  • Same-day cancellations or no-shows require full payment for the session.

5. Safety & Conduct

To protect staff and clients:

  • Provider reserves the right to stop a session if safety becomes a concern.
  • Aggressive or unsafe behavior may result in service termination.
  • Clients must follow community and program rules during services.

6. Confidentiality

All personal and family information is kept confidential except where required by law:

  • Abuse or neglect reporting
  • Safety threats
  • Court orders
  • Provider follows all Tennessee confidentiality and privacy expectations for non-medical support organizations.

 7. Transportation

Provider may transport clients during community outings.

By signing this Agreement, guardian/client gives permission for transportation in staff vehicles.

8. Liability

Client/guardian understands:

Provider is not a medical service.

Provider is not responsible for injuries resulting from unsafe client actions.

Provider carries general liability precautions but cannot guarantee risk-free environments.

9.  Termination of Services

Either party may end services at any time with written or verbal notice.

Provider may terminate immediately for repeated no-shows, unsafe behavior, or nonpayment.

10. Agreement

By signing below (or submitting the online form), the Client/Guardian agrees to all terms.

Client Name:

Guardian Name (if applicable):

Phone:

Signature:

Date: